ENROUTETO LLC – TERMS OF SERVICE
Last Modified: October 2026
 
EnRouteTo LLC (“EnRouteTo”, “Company”, “we”, “us”, or “our”) provides and makes available its logistics marketing tools, technology platforms, automated tracking features, software utilities, payment processing conduits, and website accessible at https://enroute.to (the “Site”) along with the EnRouteTo Transportation Management System (TMS) desktop portal, application programming interfaces (APIs), and mobile applications (the “Apps”) (collectively, the “Services”). All access to and use of the Services are strictly subject to this Terms of Service Agreement (“Terms” or “TOS”).
1. Agreement to Terms
Please read these Terms carefully because they govern your access to and use of our Site, Apps, and Services. By accessing, browsing, creating an account, provisioning sub-accounts, or otherwise using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms in their entirety, you are expressly prohibited from accessing, browsing, or utilizing the Services. If you are entering into these Terms on behalf of a company, corporate entity, or organization, you represent that you have the absolute authority to bind that entity to this contract.
2. Changes to Terms
You understand and agree that EnRouteTo may change, modify, or append these Terms at any time without prior individual notice; provided that EnRouteTo will endeavor to provide conspicuous notice of any material changes via Platform notification or email. You may read a current, effective copy of these Terms at any time by selecting the "Terms of Service" link on the Site or within the App. The revised Terms will become effective immediately upon posting. Any continued use of the Services after such date will constitute your absolute acceptance of the revised Terms. If any modification to these Terms is unacceptable to you, your sole and exclusive remedy is to immediately cease accessing, browsing, and using the Services.
3. Privacy Policy
Your access to and use of the Services is strictly conditioned upon your adherence to the EnRouteTo Privacy Policy, which is fully incorporated into these Terms by reference. You may read a current, effective copy of our Privacy Policy at any time by selecting the "Privacy Policy" link on the Site or within the App.
4. Scope of the Services and Dynamic Matching
Description: EnRouteTo connects people who need stuff moved with people who move stuff. The Services provide an automated technology network through which commercial transportation providers, logistics intermediaries, corporate shippers, independent agency operators, and residential consumers can interact, match freight availability, and optimize truck capacity.
The fact is, there are shipments and carriers all over the place, but many are not good matches due to distance, direction, equipment types, capacity limitations, or calendar availability. EnRouteTo connects the right carriers with the right shipments at the right time to facilitate better deliveries for everyone. Shippers can post freight requirements and choose to set a firm price or accept dynamic carrier bids, receiving notification tracking loops throughout the lifecycle of the shipment.
5. Absolute Pure Software Infrastructure Limitation
ENROUTETO IS STRICTLY A TECHNOLOGY INFRASTRUCTURE PROVIDER. WE DO NOT PROVIDE TRANSPORTATION SERVICES, WE ARE NOT A MOTOR CARRIER, WE ARE NOT PROPERTY BROKERS, WE ARE NOT FREIGHT FORWARDERS, AND WE ARE NOT A LOGISTICS INTERMEDIARY UNDER 49 U.S.C. § 13102. WE DO NOT OWN TRUCKS, INTEND TO OWN TRUCKS, ACQUIRE CARGO LIABILITY, TAKE CUSTODY OF FREIGHT, OR EMPLOY THE DRIVERS UTILIZING THE NETWORK.
It is exclusively up to the independent users of the platform to offer, negotiate, structure, and provide the pick-up, carry, transit, and delivery services arranged via the Services. EnRouteTo offers information and a software marketplace to facilitate discovery, but has absolutely zero responsibility, operational oversight, or legal liability for the performance, delays, theft, actions, inactions, or contractual defaults of any carrier, broker, shipper, or user matching on the platform.
6. Mobile Services
The App offers access via mobile devices, wireless networks, and tablets (“Mobile Services”). Your mobile carrier’s normal messaging, data, roaming, and standard wireless rates and fees will apply continuously to your use of the Mobile Services. You are solely responsible for verifying with your carrier what restrictions, device compatibility limits, or data charges apply to your use of the App. All operations performed via Mobile Services must strictly adhere to these Terms.
7. Eligibility and Accounts
Eligibility: You may use the Services only if you are 18 years or older, are fully capable of forming a binding legal contract with EnRouteTo, and are not barred from using the platform under applicable United States economic sanctions or export laws.
Accounts and Registration: To use the Services, you must create a profile and secure a primary account (“Account”). Registration requirements, validation documentation, and credentials vary depending on whether you register as a Carrier, Broker, Shipper, Owner Operator, or Consumer. Primary Account Holders may be required to sign and agree to distinct commercial contracts (including but not limited to the Broker Membership Agreement, Carrier Membership Agreement, Shipper Platform Access Agreement, or Owner Operator Agency Agreement) to fully activate their access tiers.
8. Account Security and Theft of Credentials
You are entirely and solely responsible for maintaining the strict confidentiality, security, and privacy of your account username and password. You are fully liable for all activities, data entries, freight listings, bid commitments, tracking acceptances, and financial liabilities that occur under your Account or any sub-account provisioned by you, regardless of whether you authorized the activity. You agree to notify EnRouteTo immediately at support@enroute.to if your credentials are lost, stolen, or if you suspect unauthorized access. EnRouteTo will not be liable for any financial losses or operational damages arising from unauthorized account usage prior to your official notification to us.
9. Global Marketplace Rules for Shippers and Consumers
The terms in this section apply universally to commercial Shippers and residential Consumers utilizing the platform to find capacity:
10. Fees, Disintermediation, and Third-Party Payments
11. Authorized User Code of Conduct & System Integrity
This Section applies universally to every individual person accessing the Platform, including Primary Account Holders, corporate employees, dispatchers, load coordinators, sub-agents, and general sub-users created under any organizational master profile. In using the Services, you explicitly agree that you shall not:
12. Intellectual Property Rights
License: The Services and Apps are licensed, not sold, to you. Subject to your continuous and complete compliance with these Terms, EnRouteTo grants you a personal, limited, revocable, non-transferable, non-exclusive, non-sublicensable license to access the customer-facing interface elements of the platform.
EnRouteTo Content: Except for verified User Content, all text, graphic structures, software components, code arrays, database designs, aggregations, look-and-feel variables, and interactive features ("EnRouteTo Content") are owned completely by or licensed exclusively to EnRouteTo LLC and are fiercely protected under federal copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, display, or create derivative versions of any EnRouteTo Content without express written consent.
Marks: The EnRouteTo trademarks, product names, logos, slogans, and service seals are the exclusive property of the Company. Third-party brand marks displayed on the platform are the property of their respective owners. You are granted zero right or license to display or utilize any EnRouteTo mark for commercial endorsement, link-association, or public distribution without our prior written authorization.
13. User Content and Content Licenses
Ownership: EnRouteTo does not claim ownership rights over the specific freight descriptions, Customer files, rate entries, or asset availability data you upload ("User Content"). You retain your underlying rights to your data.
Grant of License: By submitting User Content to the platform, you hereby grant EnRouteTo a worldwide, perpetual, non-exclusive, transferable, sublicensable, royalty-free, and fully paid license to host, use, copy, modify, distribute, display, transmit, and create analytical derivative profiles of your User Content solely to operate, optimize, analyze, maintain, and provide the platform marketplace features to you and our network.
Warranties: You represent and warrant that you own or possess all requisite legal clearances to grant us this license, and that your User Content does not infringe upon any third party’s intellectual property, privacy, or contractual rights, nor violate any FMCSA or DOT transportation regulations. EnRouteTo is not responsible or liable for the deletion, removal, or archival preservation of any uploaded User Content.
14. Choice of Law and Exclusive Venue
These Terms, along with your use of the Services, shall be governed by, interpreted, and construed in accordance with the laws of the State of Illinois, excluding its conflicts of law rules. For any lawsuit, court action, injunction request, or judicial proceeding permitted under these Terms, you and EnRouteTo explicitly agree and submit to the personal and exclusive jurisdiction and venue of the state courts located in Lake County, Illinois, or the United States District Court for the Northern District of Illinois.
15. Limitation of Liability and Absolute Disclaimers
16. Platform Indemnification Obligations
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless EnRouteTo, its parent entities, officers, directors, employees, and operational agents from and against any and all third-party claims, lawsuits, administrative actions, regulatory fines, damages, losses, or legal expenses (including reasonable attorneys' and accounting fees) arising or resulting from your access, use, or misuse of the Services, your breach of these global Terms, your violation of our Authorized User Code of Conduct, or your physical freight movements, cargo claims, or retail contractual defaults. EnRouteTo reserves the right to assume exclusive defense controls over any matter subject to indemnification by you, and you agree to cooperate fully with our counsel.
17. Termination and Cross-Default
EnRouteTo reserves the complete, unrestricted right to terminate your access to the platform, deactivate your individual or corporate credentials, or permanently ban your organization from the Services at our sole discretion, at any time, without prior notice or liability. You may request account deletion at any time by emailing support@.
Cross-Default Activation: If you violate any provision of these general Platform Terms of Service, you simultaneously trigger a material breach of your separate commercial membership contracts (e.g., Broker Membership Agreement, Carrier Membership Agreement, etc.), giving us the contractual authority to enforce immediate account suspension, access revocation, and the collection of outstanding dues. Upon termination, all clauses regarding ownership, liability caps, dispute venues, and indemnifications shall fully survive.
18. Consent to Electronic Communications
By utilizing the Services, you consent to receive electronic communications, SMS pings, in-app notifications, and emails from us. You agree that all legal disclosures, policy updates, transaction summaries, and written notices delivered to you electronically fully satisfy all legal communication requirements, including requirements that such communications be executed formally in physical writing.
19. Miscellaneous Legal Provisions
Relationship: No joint venture, partnership, employment, or agency relationship is created between you and EnRouteTo as a result of these Terms or platform usage.
Severability: If any single provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction in Lake County, Illinois, the invalidity of that specific sub-clause shall not affect the validity of the remaining provisions, which shall remain in absolute force and effect.
Waiver: EnRouteTo’s failure to enforce any single right or provision within these Terms will not be construed as a waiver of that right or any future enforcement right.
Assignment: You may not assign, transfer, or delegate these Terms or your platform license rights to any third party, directly or indirectly (including via corporate merger, asset sale, or change of control), without the prior express written consent of EnRouteTo LLC. If you sell or dispose of a mobile device containing our App, you are responsible for deleting the App prior to disposition. EnRouteTo may assign its rights and delegate its duties under these Terms without restriction or user consent.
Promotions: EnRouteTo may periodically run marketing promotions, referral discount codes, or onboarding incentives. EnRouteTo reserves the right to unilaterally cancel, suspend, or invalidate these promotions at any time without notification.
U.S. Government Compliance: You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" nation, and you are not listed on any U.S. Government registry of prohibited or restricted trade parties. In the event EnRouteTo provides a translation of the English text of these Terms, such translation is offered strictly as a convenience, and the definitive English version shall control all legal proceedings.